Cancellation policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
When you sign up for a subscription with Corvine, you're enrolling in our Auto Refill program. By completing your purchase, you agree to the terms below. We believe a subscription should be easy to start and easy to leave.
How billing works:
Recurring Order Policy
By selecting a recurring order at checkout, you enroll in our subscription program and receive a discount on each order in exchange for a standing commitment to future shipments. Please review the following terms before enrolling.
Enrollment and billing. When you choose a recurring order, your selected discount is applied to each subscription shipment. Your payment method on file will be automatically charged, and your order shipped, on the recurring schedule shown at checkout.
Cancellation. You may cancel your subscription at any time, but cancellation must be received at least 30 days before your next scheduled order date. Cancellations received inside this 30-day window will take effect on the following billing cycle, and the upcoming order will still be processed and shipped as scheduled.
Refunds on processed orders. Once a subscription order has entered processing or shipping, it can no longer be canceled and is not eligible for a refund. We recommend managing your subscription ahead of your next order date to avoid an unwanted shipment.
Payment disputes. By enrolling in a recurring order, you acknowledge and agree to these recurring charges. We ask that any billing questions be raised with us directly so we can resolve them quickly.
For any questions or comments, please reach out to us at: Email: support@corvine.shop