Shipping policy

At Corvine, we are committed to providing exceptional service and ensuring our customers are completely satisfied. We offer shipping services and aim to process your orders as quickly as possible. Please keep in mind that holidays may affect delivery times. We also provide same-day dispatch for orders.

Shipping
All orders are processed and shipped within 1-3 business days. Once shipped, standard delivery to the United States takes 10–15 business days. Please note that orders are not shipped or delivered on weekends or public holidays. During peak periods, slight delays may occur — if your order is significantly delayed, we will notify you by email.

Incorrect Address Disclaimer
It is the customer's responsibility to ensure the shipping address provided is correct. We strive to expedite processing and shipping; however, there is a limited timeframe to correct any address errors. Please contact us immediately if you believe the shipping address is incorrect.

Undeliverable Orders
Orders returned to us as undeliverable due to incorrect shipping information may incur a restocking fee at our discretion.

Lost or Stolen PackagesCorvine is not responsible for lost or stolen packages. If your tracking information shows your order as delivered but you have not received it, please first check with neighbors and your local post office. If the package still cannot be located, contact us and we will do our best to make it right.

Return and Refund Guarantee
We stand behind the acne scar recovery protocol with a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of delivery and we will issue a full refund. You do not need to return the product. No forms, no hassle.

Out of Stock Items
If an item is out of stock, we will hold your order until all items are available for dispatch.

Import Duties and Taxes
Customers are responsible for any import duties or taxes applicable in their country. These charges are assessed by your local customs authority and are outside our control.

Acceptance of Terms
By accessing our site and placing an order, you agree to the terms outlined in this
Shipping Policy.

Contact Information
For any questions or comments, please reach out to us at: Email: support@corvine.shop